Activate Your Account
If need to activate your DOE student account for the first time, you must go through your school. Your school can activate your account by setting a password through the Student Password Reset Admin tool and then providing the password to you.
Once you have a password, sign in to the profile management tool (below) and:
- Reset your password to something unique,
- Add alternative contact information,
- Set up a PIN (optional), and
- Set up security questions (optional).
If you are the parent or guardian of a very young student, it's up to you if you want to create a PIN and set up security questions for your child's DOE account. Doing so will allow you to unlock their account in the future if they get locked out. If you don't, you can contact your child's school for assistance.
Manage Your Account and Password
You can manage your account and password through the Student Password Reset tool.
- Go to https://selfservice.schools.nyc(Open external link)
- If you know your username, click on the “Password & Profile management” link.
- Enter your username and password.
- Click Log In.
- See below for instructions on how to reset your password and update your profile.